PRIVACY POLICY AND CALIFORNIA NOTICE AT COLLECTION

Effective Date: June 3, 2026

Wellness Diagnostics and Longevity Medicine, also known as Dr. Tumbaga’s Office (“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including information collected through our website, office communications, appointment scheduling, forms, phone calls, email, SMS text messages, and other interactions with our practice.

This Privacy Policy also serves as our California Notice at Collection for California residents.

This Privacy Policy is intended to describe our general privacy practices. It does not replace any separate medical privacy notice or other privacy notice that may apply to protected health information under applicable healthcare privacy laws.

BUSINESS CONTACT INFORMATION

• Wellness Diagnostics and Longevity Medicine / Dr. Tumbaga’s Office
• Phone: 951-387-5835
• Email: [email protected]
• Website: https://wellnessdiagnosticsandlongevitymedicine.com/

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information:

A. Identifiers

Name, phone number, email address, mailing address, date of birth, online identifiers, and similar contact information.

B. Contact and Appointment Information

Appointment requests, scheduling details, reminders, communication preferences, and general office communication history.

C. Health, Wellness, and Treatment-Related Information

Information you voluntarily provide in connection with wellness, longevity medicine, consultations, treatment planning, medical history, symptoms, goals, services requested, and related care or wellness communications.

D. Payment and Transaction Information

Billing details, payment confirmation information, purchase history, services requested or received, and transaction records. We do not intentionally store full credit card numbers unless processed through a secure payment provider.

E. Internet or Electronic Activity Information

IP address, browser type, device information, pages visited, referring links, and website usage data.

F. SMS/Text Messaging Information

Mobile phone number, SMS consent status, messaging history, appointment-related communications, opt-in records, opt-out records, HELP requests, and SMS communication preferences.

G. Audio, Electronic, or Similar Information

Phone calls, voicemails, emails, website form submissions, and other electronic communications.

H. Professional or Business Information

Business contact details, company name, role, and related communications for vendors, contractors, and business partners.

I. Sensitive Personal Information

Health-related information and other sensitive data used only as necessary to provide services, communicate, comply with legal obligations, and operate our practice.

SOURCES OF PERSONAL INFORMATION

We collect personal information from:

• Direct interactions with you (forms, calls, email, SMS, website, in-office visits)
• Authorized representatives, caregivers, or contacts
• Service providers supporting scheduling, payment, communications, and operations
• Healthcare, laboratory, or business partners when authorized
• Automatic technologies such as cookies and analytics tools

PURPOSES FOR COLLECTING AND USING PERSONAL INFORMATION

We use personal information for:

• Scheduling and managing appointments
• Providing wellness and longevity medicine services
• Communicating about services, appointments, and requests
• Sending reminders, updates, and follow-ups
• Responding to inquiries and support requests
• Processing payments and maintaining records
• Operating and improving systems and website functionality
• Personalizing user experience where appropriate
• Compliance with legal and regulatory obligations
• Protecting safety, security, and preventing fraud
• Maintaining business, legal, tax, and accounting records

SMS TEXT MESSAGING PRIVACY

If you opt in to SMS messages, we may use your mobile number to send appointment reminders, updates, and related communications.

Message frequency varies. Message and data rates may apply.

You may opt out anytime by replying STOP. Reply HELP for assistance or contact us at 951-387-5835 or [email protected].

We do not sell or share SMS consent or phone numbers for marketing purposes.

SMS messages may not be fully secure. Do not send sensitive medical or financial information via SMS unless instructed.

SMS REGISTRATION DATA PROTECTION

SMS registration data (including phone numbers, consent records, opt-in/opt-out data, HELP requests, and messaging preferences) is:

• Not sold
• Not rented
• Not shared for marketing
• Not disclosed to third parties for promotional purposes
• Only used for SMS delivery, security, compliance, or required operational functions

Service providers may access this data only as necessary to operate SMS systems and are prohibited from using it for any unrelated purpose.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information as necessary to:

• Service providers (technology, scheduling, payment, communications)
• Professional advisors (legal, accounting, compliance)
• Healthcare or laboratory partners (when authorized)
• Government or legal authorities (when required by law)
• Business transactions (mergers, acquisitions, restructuring)
• Other parties with your authorization

We do not sell personal information.

We do not share SMS consent, phone numbers, or SMS registration data for marketing purposes.

CATEGORIES DISCLOSED FOR BUSINESS PURPOSES

In the past 12 months, we may have disclosed:

• Identifiers
• Contact and appointment information
• Health and treatment-related information
• Payment and transaction data
• Internet or electronic activity information
• SMS/text messaging information
• Communications with our office
• Professional or business information

RETENTION OF PERSONAL INFORMATION

We retain personal information only as long as necessary for:

• Providing services
• Legal and regulatory compliance
• Business operations
• Communication and recordkeeping
• Dispute resolution and legal protection

Medical, billing, and appointment records may be retained as required by law.

SMS-related records may be retained for compliance and operational documentation.

COOKIES AND WEBSITE TECHNOLOGIES

We may use cookies and analytics tools to improve website performance and user experience.

You may disable cookies in your browser, but some features may not function properly.

CALIFORNIA PRIVACY RIGHTS

California residents may have the right to:

• Know what personal information is collected
• Request access to personal information
• Request deletion (subject to exceptions)
• Request correction
• Opt out of sale or sharing
• Limit use of sensitive personal information
• Non-discrimination for exercising rights

HOW TO SUBMIT A PRIVACY REQUEST

• Phone: 951-387-5835
• Email: [email protected]
• Website: https://wellnessdiagnosticsandlongevitymedicine.com/

Identity verification may be required.

AUTHORIZED AGENTS

Authorized agents may submit requests with proper authorization and identity verification.

DO NOT SELL OR SHARE

• We do not sell personal information
• We do not share personal information for cross-context behavioral advertising
• We do not sell or share SMS registration data or phone numbers

If this changes, we will update this Privacy Policy.

SENSITIVE PERSONAL INFORMATION

We use sensitive personal information only as necessary to:

• Provide services
• Communicate with you
• Comply with legal obligations
• Operate our practice

We do not use sensitive data for unrelated purposes.

MEDICAL AND HEALTH INFORMATION

Health-related information may be used for:

• Treatment
• Payment
• Healthcare operations
• Legal compliance

Do not submit sensitive medical information through unsecured channels unless instructed.

SECURITY

We use reasonable safeguards including administrative, technical, and physical protections.

However, no system is completely secure.

CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13.

THIRD-PARTY LINKS

We are not responsible for third-party websites or their privacy practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will include a revised effective date.

CONTACT US

Wellness Diagnostics and Longevity Medicine / Dr. Tumbaga’s Office
Phone: 951-387-5835
Email: [email protected]
Website: https://wellnessdiagnosticsandlongevitymedicine.com/

For SMS or message-related concerns, reply HELP or STOP, or contact us directly using the information above.